If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at then we can replace for the same product or not. Unfortunately, clearance items cannot be refunded.Īs most of our inventory are one-offs, there is no guarantee of us being able to replace the item with the exact product. Only regular priced items may be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted.

Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 business days. We will also notify you of the approval or rejection of your refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged, or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Item(s) will be inspected upon returning to the store. After 30 days, you will not be able to return or exchange. If you bring the item(s) back 15 to 30 days after the original transaction date, you can exchange the item(s) or receive store credit for later use. Within 14 days(Sunday - Saturday), you may bring the item(s) back for a full refund to your original payment method. Within 14 days from the date of delivery of order - full refund to your original payment method.Īt this time, exchanges/store credit are done in-store only.

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